Gaming should be fun, not stressful. At 89bt, our responsible gaming policy ensures every player can enjoy themselves in a safe and healthy environment.
Are your gaming habits healthy?
Last Updated: January 2026. 89bt's responsible gaming policy is reviewed regularly against international gaming standards.
Responsible gaming is a mindset and a set of habits where players maintain control over their time, money, and emotions while enjoying games. 89bt believes that online betting and gaming are a form of entertainment — not a source of income or a solution to financial problems.
89bt is continuously working to ensure responsible gaming for all players. Our platform offers a range of features to help you stay within safe limits — from setting deposit limits to activating self-exclusion, everything is right at your fingertips.
Our one goal is simple — to ensure every player in Bangladesh can enjoy their favorite games at 89bt in a safe, happy, and controlled environment. When gaming starts to feel like a burden, taking a break is the smart move.
Please Note: Responsible gaming doesn't mean less fun. Playing within the right limits actually makes the experience more enjoyable.
89bt's responsible gaming policy is built on three core pillars:
Providing players with full and transparent information about the risks involved.
Providing effective limit-setting and self-exclusion tools.
Supporting players who are in difficulty.
89bt never encourages players to bet beyond their means. All our promotional offers are designed with responsible gaming principles at their core.
The most effective way to game responsibly at 89bt is to set a budget and time limits before you start. Our platform gives you full control over these limits at any time.
Set a daily deposit cap for yourself. Once that limit is reached, no further deposits will be possible.
Decide in advance how much BDT you'll set aside for gaming each week, and stick to it.
Decide how long you want to play in a single session. After the set time, our system will remind you to take a break.
Once a set loss limit is reached, gameplay will stop automatically to prevent further losses.
Important: Lowering a limit takes effect immediately. Increasing a limit, however, requires a waiting period of 24–72 hours. This is designed to protect you from making impulsive decisions.
If you feel your gaming is getting out of control, use 89bt's Self-Exclusion feature. It's the most powerful tool for responsible play.
During self-exclusion, access to your account will be temporarily suspended. You will not be able to place bets, make deposits, or open a new account during this period. There are three options:
From 24 hours up to 6 weeks.
From 6 months up to 5 years.
Permanently closing your account.
During self-exclusion, 89bt will not send you any promotional messages. We fully respect your decision.
Staying aware of your own habits is key to gaming responsibly. If you notice any of the following signs, it may be time to review your gaming behavior:
If you notice these signs, don't panic. 89bt's support team is always ready to help. Reaching out is a sign of strength, not weakness.
Answer the following questions honestly. This is not a clinical diagnosis — it's simply a way to become more aware of your own gaming habits.
Did you spend more than your planned budget last month?
Have you ever felt like you should stop playing but couldn't?
Has gaming caused problems in your relationships with family or affected your work?
Have you placed more bets in an attempt to recover money you've lost?
Have you ever borrowed money from someone to fund your gaming?
If most of your answers are "Sometimes" or more, please contact our support team or consider the self-exclusion option.
89bt strictly prohibits anyone under the age of 18 from using our gaming platform. Protecting minors is a top priority and a core part of our responsible gaming commitment.
If you suspect a minor is using an account, please notify our support team immediately.
89bt's responsible gaming support team is available 24/7, every day of the week. Reach out any time — we're always here to help.
Speak directly with one of our support agents. Average response time is under 2 minutes.
For detailed issues, send us an email. You'll receive a response within 24 hours.
Common questions are answered on the FAQ page — ideal for quick solutions.
Connect with experienced players and share responsible gaming tips.
Our platform is packed with features designed to keep your gaming experience safe and enjoyable.
Set your own daily, weekly, and monthly deposit limits. Once a limit is reached, the system will automatically alert you and, if necessary, block further transactions.
You'll receive real-time notifications after playing for a set period. Your full session history is available on your dashboard.
After a set loss amount, 89bt will automatically stop your gaming session, significantly reducing the risk of major financial loss.
Pause your account at any time for anywhere between 24 hours and 6 weeks. No reason required.
Every user's age is verified through a strict KYC process. No one under the age of 18 is permitted to use 89bt.
Our specialist team is always on hand for any questions or support related to responsible gaming.